Contact Us – CoFANCY

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Get In Touch With Us

You can send us a message through the form or email us. We generally respond in 24 hours. Please include your order number if it is in relation to your order. If you have not received your tracking information, please check your junk mail first and then email us:)

Get Support

You can also contact us directly via our support email below. If your enquiry is related to marketing, please email marketing directly via the email below.

Email: services@cofancy.cn

Address: Chaoyangbeilu No.27 changying, Beijing, China

Phone:+86 18600042581

Working Hours: 24/7

*We do not accept returned items that were sent back by you directly without checking with us first.

Business Cooperation

Please contact us via email: business@cofancy.cc

Drop Us A Line

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SHIPPING

Free shipping delivery for all orders over $59

We deliver to the USA, Canada, the UK, and 70 more countries. For more details please check our shipping policy.

Money-Back shipping guarantee, delivery in 10-25 working days Or an Extra $15 refund for the overdue.

PAYMENTS
We accept the following payment methods:

Credit Card: Visa, MasterCard, American Express. The total will be charged to your card when the order is shipped.

PayPal & Apple Pay: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any unopened items purchased on CoFANCY within 14 days of the date of receipt.

You will get a full refund if we haven’t shipped your orders within 24 hours. Money will return directly to your bank account within 7 business days. If you have any questions please email us

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CoFANCY contact lenses size guide,Astigmatism guide

Shipping

  • Complimentary ground shipping within 10 to 25 business days
  • Customers can apply $15 back if delivery overdue. Money-Back
  • Free shipping on all orders above $59(USD)
  • See shipping policy for details on shipping methods, costs and delivery times for different countries

Returns And Exchanges

  • 100% refund if we haven’t shipped your orders within 24 hours.
  • Easy and complimentary, within 14 days

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